Waikoloa Luxury Cinemas Health & Safety Protocols
Upon Entering Our Facility
Signage is posted at the entrance that states no one with a fever or symptoms of COVID-19 is to be permitted into the facility. There is also a reminder for guests to use the sanitizer at the lobby entrance. A second sanitizer station is located in the auditorium foyer entrance for easy access by guests and employees alike. All guests will be required to wear a face covering when entering the lobby and lanai dining area.
Strict handwashing and hand sanitizing practices are in place for employees as well as strong procedures and practices to clean and sanitize surfaces. Employees will be required to wear masks and adhere to physical spacing guidelines.
While in the Lobby
Guests will be required to physically space 6 feet apart while waiting in line for tickets or at the concession counter. 6-foot distance markers are on the floor as a reminder.
Lanai Dining Guests
Lanai dining guests are encouraged to keep their face mask on until their food and/or beverages arrive at which time they may be removed.
In order to adhere to strict social distancing guidelines, we’ve determined that a “checkerboard” seating arrangement in the auditoriums is the most efficient way to accommodate the largest number of guests while still not exceeding 50% of capacity. Any groups larger than two will need to sit separately, either 2 seats apart and/or 2 rows apart.
An exception to this seating arrangement is possible ONLY if there is adequate social distancing room. For example, 4 guests may sit together by waiting until the featured film begins and then, ONLY IF there are 4 seats available where there are also 4 empty seats both in front and behind the 4 available seats AND there are 2 empty seats on each side of the 4 available seats. Please note that in this example, it would require a total of 16 contiguous empty seats to accommodate 4 guests sitting together.
Once seated in the auditorium, masks may be removed to enjoy concessions and the movie. However, masks must be put back on prior to leaving your seat. All auditorium tables and seating are sanitized with an electrostatic sprayer after each movie showing.
Queens' MarketPlace • Waikoloa Beach Resort